Yes! We have re-opened international shipping however please note there may still be Covid related shipping delays for international shipments. We now ship to the following destinations:

UK & Ireland

USA

EU (Austria, Belgium, Cyprus, Denmark, Germany, France, Netherlands, Norway, Italy, Portugal, Slovenia, Spain & Switzerland)

Hong Kong

Dubai

Australia

If you have a specific country not listed above that you would like your order to be shipped to, please contact us on info@tocoswim.com and we will check the latest available information and add it as a shipping destination if appropriate.

COVID 19 Update: Due to our warehouse currently operating a skeleton staff due to social distancing measures currently in place in the UK, orders will be processed as quickly as possible. We cannot guarantee that this will be within the next 24 hours (on working days) and it may take up to 72 hours (or 3 working days) to process and dispatch your order. You will receive a shipping confirmation once your order has been fulfilled and dispatched.

All of our UK packages are dispatched with Royal Mail from our UK Warehouse. Royal Mail operate with various local shipping providers and have informed us to expect delays to international shipments due to the current pandemic. Please bear this in mind when placing your order as we are unable to refund shipping due to delays caused by COVID-19. International orders are shipped via courier OCS. 

The latest available information on transit times to international destinations from the UK can be found on the Royal Mail Website.

If you are not happy with your order, you can return it to us for a full refund (excluding the shipping cost originally paid). This must be done within 14 days from receipt of you order in order to receive a refund. 

You must send your item(s) back to us unworn, unstained and with all tags and hygiene labels still intact. Please note, if any of the items are damaged or stained you will not be entitled to a refund. For returns, please complete the following form (below) and send it back together with your swimwear to the address enclosed. We always recommend sending items back to us using a recorded service so we can easily locate items if they go missing in transit!

Please allow up to 10 working days to receive your refund.

RETURNS FORM

Most importantly, all returns must abide by our returns policy above. For all International Returns, please ensure to declare that the items are 'returned goods' on your customs declaration form. If this box is not ticked, customs duty will be charged on arrival to the UK and your parcel will be refused on delivery and returned to you without a refund.

Due to fluctuating levels of stock, we do not offer exchanges. If you wish to exchange your Swim for a different piece, please order the item you would like and return your old item using our returns form linked in the 'Can I return my product for a refund' section above. 

As much as we'd love to cover the cost of your returns and exchanges, we're still a small brand and therefore ask that you cover the cost of shipping the items back to us.